UPDATE: May 19th, 2020
In light of the ongoing COVID-19 crisis, Kinesis has taken steps to modify our standard business practices based on the advice of health professionals to minimize the risk to both our employees and customers. Kinesis remains open as an “Essential” Washington state business and we are continuing to build, ship, and provide tech support for all of the ergonomic products you know and love.
- The Kinesis Gaming Store now contains direct links to Amazon pages where our products can be purchased from one of our resellers. Kinesis does not sell directly on Amazon so we have no control over pricing, shipping options, or inventory but we work closely with our Authorized Resellers to ensure the best possible shopping experience for our US customers.
- If you cannot find the Kinesis Gaming product your a looking for on Amazon, please consider purchasing from one of ourAuthorized Resellers.
- If the product you need is not available on Amazon or through one of our Resellers, you can contact firstname.lastname@example.org and we will do our best to help you. To better serve you our Sales team is working exclusively through email at this time (no phone calls).
- As a result of small disruptions to our supply chain and/or distribution channels, some products may be unavailable, temporarily out of stock, or priced higher than normal. We apologize for this inconvenience.
- Our Tech Support team is at full capacity but to better serve you they are working exclusively through email at this time (no phone calls).
- To contact them please Submit a Trouble Ticket.
Safety and Hygiene Practices
- No shared workstations. Each worker has an assigned work location to ensure social distancing of at least 6 feet.
- All workers are wearing masks.
- One designated assembler for each product that is produced at Kinesis.
- Regular disinfecting of assembly, shipping, and warehouse stations where product is handled.
- All computer-based personnel working from home.
- Suspension of showroom appointments.
These practices will remain in effect until further notice.
Thank you for your understanding and all of us at Kinesis hope you remain healthy and safe.