Kinesis Gaming Tech Support

Please complete the form below to submit a trouble ticket to Kinesis. A trained US Tech Support agent will respond to your inquiry during normal business hours within 1 to 2 days.

Manuals, FAQs, Downloads, and Troubleshooting Tips

Name*
Email*
Enter Email Confirm Email
Phone
*North America numbers only
Kinesis Gaming Product(s)*
- Freestyle Edge RGB
- TKO Keyboard
- Freestyle Edge (Blue Lighting)
- Vektor Mouse
- Lift Kit / V3 Pro
- Other
Product serial number*
The serial number is located on the underside of your keyboard or mouse
Date of Purchase & Vendor (if known)
Computer Model & Operating System*
Question or problem*
Status Report (Edge and TKO only)
For faster support, please click the text box above and run a "Status Report". Edge: SmartSet Key + F7 TKO: SmartSet + Right Shift + Z
Freestyle Edge RGB Diagnostic Files Upload
Drop files here or

Accepted file types: txt, zip, Max. file size: 100 MB, Max. files: 5.
For faster support, please use the RGB SmartSet App to create a keyboard diagnostic file and upload it here. Original Freestyle Edge users can also upload the contents of their v-Drive for faster service.
I acknowledge that I am submitting this information subject to the Kinesis Privacy Policy linked below.*
- Acknowledged
KinesisGaming.com/terms-of-use/
Name
This field is for validation purposes and should be left unchanged.

Sign up to receive special offers and announcements