FREESTYLE EDGE

SUPPORT RESOURCES

FAQs

Can I upgrade my keycaps?

Yes! The Edge uses standard Cherry MX keycaps so any 3rd party Cherry-compatible keycap should work. Note that due to the Edge’s compact split layout there are some unique keys: Right Ctrl and Right Shift keys are 1.75x wide (substitute a Caps Lock key) and the space bars are 3.5x wide (We are not aware of any 3rd party 3.5x space bars).

How do I access the SmartSet App?

Open the v-Drive on a Windows or Mac computer (SmartSet + F8). Then locate the “FS Edge” removable drive in File Explorer and double-click the appropriate version of the App. When you are finished, close the App, eject the v-Drive (right-click) and then disconnect the v-Drive from your PC (SmartSet + F8) to implement your changes.

How do I speed up my macros?

You can speed up your macros in one of two ways:

Global Speed Setting: All macros recorded on-the-fly will playback at the global speed. The global speed is set to 5 but can be adjusted easily using onboard programming or the SmartSet App.  Use the onboard shortcut SmartSet + F9, and then select 1-9 for the speed, or 0 to disable macros.

Individual Speed Setting: Using the SmartSet App, you can set a custom playback speed from 1-9 for each macro. The individual speed will always override the global speed.

Where is the numeric keypad?

The Freestyle Edge was specifically designed as a “tenkeyless” keyboard to bring your mouse in closer to your body. If you require a numeric 10-key, you can program one into the embedded layer using the SmartSet App.

What's the best configuration for typing or gaming

Whether your typing or gaming, you want your hands at shoulder width and wrists at a neutral angle. Adding the Lift Kit with reduce forearm pronation for healthier posture. Learn More about Ergonomics

 

Is there a different way to access the embedded Fn layer?

The Fn key can be assigned to any key on the keyboard (including either space bar) using the SmartSet App for convenient access to all your secondary key actions. You can choose either the default “Fn Toggle” momentary action , or “Fn Shift” which is which is press-and-hold depending on your preferences.

Can I disable onboard programming shortcuts?

Yes, use the Program Lock command (SmartSet + Shift + L) to temporarily disable the 4 programming keys. Use the same shortcut to re-enable onboard programming.

How do I access the multimedia controls?

Tap the Fn key to toggle on the embedded function layer. The multimedia keys are then accessed from F1-F6 when the Fn layer is active.

Does the Edge work with non-US keyboard drivers?

Basic keyboard usage and onboard programming should work with non-US keyboard drivers, but the SmartSet App requires that you are using the standard US keyboard driver.

Troubleshooting

If your Freestyle Edge is not working as expected, you have several options.

Step 1: Reference the FAQs above and the Troubleshooting Tips at right.

Step 2: Open any text editing program and use the onboard shortcut SmartSet + F7 to “print” a Status Report of the active keyboard settings to the screen. The Status Report will tell you the active Layout and the number of remaps, and macros in that Layout. If Status Report indicates any inadvertent reprogramming, simply perform a Soft Reset (SmartSet + Shift + F12) to erase all remaps and macros in the active Layout.

Step 3: Perform a Firmware Update using the instructions below.

Step 4: If you still need help, use the link at the bottom of the page to submit a Trouble Ticket.

SmartSet App won’t launch

The SmartSet App is radically different from typical gaming keyboard software. The App does not get installed on your PC and you run it directly from the keyboard’s v-Drive. Use the onboard shortcut SmartSet + F8 to connect the keyboard’s v-Drive to the App when you are ready to program. When you are done programming disconnect the v-Drive to regain full access to keyboard features.

Note: If you try to run the SmartSet App from your desktop the App will not launch. Copy the App to the v-Drive to run it.

 

Keyboard not updating after using the SmartSet App

To preview your changes first save them in the SmartSet App, and then use the Refresh Shortcut (SmartSet + Layout) to load them to the keyboard. If you are done customizing, close the SmartSet App and then disconnect the v-Drive (SmartSet + F8).

On-the-fly macros and remaps are not working

Macros and Remaps only work when the v-Drive is disconnected.

Multimedia keys are not working
Multimedia actions only work when the v-Drive is closed
v-Drive Error

Like any flash memory drive, if you disconnect the keyboard’s v-Drive while the SmartSet App is still writing to one of the configuration files, the drive can become corrupted.  For best results the v-Drive should be reformatted in the FAT-16 file system so please submit a ticket for step-by-step instructions.

Macro playback errors

Macro playback is highly dependent on the computer and game/application. In many cases the Edge is capable of playing back keystrokes faster than the computer can process them. To get your macros perfectly dialed in, use the SmartSet App to set a custom playback speed and/or insert timing delays (1-999ms) into the macro itself to achieve the desired result.

*Note: Timing delays requiring upgrading to firmware version 1.0.340 or later and running SmartSet App version 1.5 or later.

Windows key not working

If the Windows key has stopped working, you may have accidentally enabled Game Mode. Check the “G” LED indicator in the upper right corner of the right key module and use the shortcut SmartSet + F11 to disable Game Mode.

Keyboard is outputting random characters

It’s possible that you accidentally recorded a macro or remapped a key. To erase all remaps and macros in the active Layout perform a Soft Reset with the onboard shortcut SmartSet + Shift + F12.

Note: To prevent this from happening again, we recommend enabling the Program Lock feature with the onboard shortcut SmartSet + Shift + L.

SmartSet App

 

   

The SmartSet App offers a GUI alternative to onboard programming your Freestyle Edge keyboard. Windows and Mac versions of the SmartSet App (Version 1.4) are pre-installed on the keyboard’s v-Drive. Simply use the onboard shortcut SmartSet + F8 to connect the v-Drive to your PC, then locate the “FS EDGE” removable drive in File Explorer/Finder and launch the App.

Accessing the App

Since the Freestyle Edge is driverless, the keyboard does not update in real-time. To implement your new settings first save your changes in the App, and either use the App Refresh shortcut (SmartSet + Layout) or simply disconnect the v-Drive (SmartSet + F8).

Downloads

To get access to the latest features, install the newest firmware and download the new version of the SmartSet App. Delete the old version of the App and copy & paste the new version to the v-Drive. Note: Mac users will need to launch the App from their desktop before moving it to the v-Drive.

SmartSet App for Windows Version 1.6.1

SmartSet App for Mac Version 1.6.1-2

Linux Users
Many Linux users have reported successfully using Wine to run the Windows version of the App. Note: Wine and other such programs are 3rd party applications which have not been tested by Kinesis and are not supported, use at your own risk.

If you are a talented developer, you can access the source code on GitHub and design your own App.

Visit Github

Videos

SmartSet App Tutorial

Lift Kit Adjustment

Firmware Updates

Updating the firmware on the Freestyle Edge is a quick and easy process.

  1. Download the update file using the link below.
  2. Copy the “.upd” file to the “firmware” subfolder on the v-Drive.
  3. Rename the file “update.upd”
  4. Disconnect the v-drive and use the onboard shortcut (SmartSet + Shift + U) to install.

Note:

The update process may take 15-20 seconds. Do not type on the keyboard during the update.

Downloads

Latest: Freestyle Edge Firmware Version 1.0.480

Default: Freestyle Edge Firmware Version 1.0.66

Firmware Version 1.0.480 Features

1) Improved backlighting brightness range. If you find level 1 too bright, we recommend installing this update.

2) Breathe Mode bug fix.

3) More Powerful Macros: Program up to 7,200 marco characters per layout, which translates to 24 full-length macros (~300 characters), 100 shorter macros (~72 characters), or anything in between. Include a random delay for undetactable macros or a custom delay ranging from 1ms to 999ms. *SmartSet App version 1.6 required

4) Multi-modifiers: Tokens for “hyper” (Left Shift + Left Control + Left Alt + Left Windows) and “meh” (Left Shift + Left Control + Left Alt). *Not supported in SmartSet App. Use tokens [hyper] and [meh] via Direct Programming.

5) Tap-and-Hold Actions: Assign two unique actions to a single key: Tap action occurs when the key is pressed and released faster than the timing delay, and the Hold action occurs when the key is pressed and held longer than the timing delay. *Not supported in SmartSet App. Use tap and hold token via Direct Programming.

Example: Hot Key 1 does Caps if tapped and released in less than 250ms, and Escape if held longer than 250ms.

[hk1]>[caps][t&h250][esc]

 

Warranty

The Freestyle Edge is backed by a TWO YEAR limited warranty

Submit a Trouble Ticket

Not finding your answer?

Submit a trouble ticket and a support technician will respond to you in a timely manner.

Submit a Ticket

©2019 KINESIS