KB950 SUPPORT RESOURCES
Can I get Mac keycaps?
Yes, we offer a set of 4 Mac Modifier Keycaps for $25.
Can I upgrade my keycaps?
Yes! The Edge uses standard Cherry MX keycaps so any 3rd party Cherry-compatible keycap should work. Note that due to the Edge’s compact split layout there are some unique keys: Right Ctrl and Right Shift keys are 1.75x wide (substitute a Caps Lock key) and the space bars are 3.5x wide (We are not aware of any 3rd party 3.5x space bars).
How do I access the SmartSet App?
Open the v-Drive on a Windows or Mac computer (SmartSet + F8). Then locate the “FS Edge” removable drive in File Explorer and double-click the appropriate version of the App. When you are finished, close the App, eject the v-Drive (right-click) and then disconnect the v-Drive from your PC (SmartSet + F8) to implement your changes.
How do I speed up my macros?
You can speed up your macros in one of two ways:
Global Speed Setting: All macros recorded on-the-fly will playback at the global speed. The global speed is set to 5 but can be adjusted easily using onboard programming or the SmartSet App. Use the onboard shortcut SmartSet + F9, and then select 1-9 for the speed, or 0 to disable macros.
Individual Speed Setting: Using the SmartSet App, you can set a custom playback speed from 1-9 for each macro. The individual speed will always override the global speed.
Where is the numeric keypad?
The Freestyle Edge was specifically designed as a “tenkeyless” keyboard to bring your mouse in closer to your body. If you require a numeric 10-key, you can program one into the embedded layer using the SmartSet App.
What's the best configuration for typing or gaming
Whether your typing or gaming, you want your hands at shoulder width and wrists at a neutral angle. Adding the Lift Kit will reduce forearm pronation for an even healthier posture. To learn more visit our Ergonomics page.
Is there a different way to access the embedded Fn layer?
The Fn key can be assigned to any key on the keyboard (including either space bar) using the SmartSet App for convenient access to all your secondary key actions. You can choose either the default “Fn Toggle” momentary action , or “Fn Shift” which is which is press-and-hold depending on your preferences.
Can I disable onboard programming shortcuts?
Yes, use the Program Lock command (SmartSet + Shift + L) to temporarily disable the 4 programming keys. Use the same shortcut to re-enable onboard programming.
How do I access the multimedia controls?
Tap the Fn key to toggle on the embedded function layer. The multimedia keys are then accessed from F1-F6 when the Fn layer is active.
Does the Edge work with non-US keyboard drivers?
Basic keyboard usage and onboard programming should work with non-US keyboard drivers, but the SmartSet App requires that you are using the standard US keyboard driver.
If your Freestyle Edge is not working as expected, you have several options.
Step 1: Reference the FAQs above and the Troubleshooting Tips at right.
Step 2: Open any text editing program and use the onboard shortcut SmartSet + F7 to “print” a Status Report of the active keyboard settings to the screen. The Status Report will tell you the active Layout and the number of remaps, and macros in that Layout. If Status Report indicates any inadvertent reprogramming, simply perform a Soft Reset (SmartSet + Shift + F12) to erase all remaps and macros in the active Layout.
Step 3: Perform a Firmware Update using the instructions below.
Step 4: If you still need help, use the link at the bottom of the page to submit a Trouble Ticket.
The SmartSet App is radically different from typical gaming keyboard software. The App does not get installed on your PC and you run it directly from the keyboard’s v-Drive. Use the onboard shortcut SmartSet + F8 to connect the keyboard’s v-Drive to the App when you are ready to program. When you are done programming disconnect the v-Drive to regain full access to keyboard features.
Note: If you try to run the SmartSet App from your desktop the App will not launch. Copy the App to the v-Drive to run it.
To preview your changes first save them in the SmartSet App, and then use the Refresh Shortcut (SmartSet + Layout) to load them to the keyboard. If you are done customizing, close the SmartSet App and then disconnect the v-Drive (SmartSet + F8).
Macros and Remaps only work when the v-Drive is disconnected.
Like any flash memory drive, if you disconnect the keyboard’s v-Drive while the SmartSet App is still writing to one of the configuration files, the drive can become corrupted. For best results the v-Drive should be reformatted in the FAT-16 file system so please submit a ticket for step-by-step instructions.
Macro playback is highly dependent on the computer and game/application. In many cases the Edge is capable of playing back keystrokes faster than the computer can process them. To get your macros perfectly dialed in, use the SmartSet App to set a custom playback speed and/or insert timing delays (1-999ms) into the macro itself to achieve the desired result.
*Note: Timing delays requiring upgrading to firmware version 1.0.340 or later and running SmartSet App version 1.5 or later.
If the Windows key has stopped working, you may have accidentally enabled Game Mode. Check the “G” LED indicator in the upper right corner of the right key module and use the shortcut SmartSet + F11 to disable Game Mode.
It’s possible that you accidentally recorded a macro or remapped a key. To erase all remaps and macros in the active Layout perform a Soft Reset with the onboard shortcut SmartSet + Shift + F12.
Note: To prevent this from happening again, we recommend enabling the Program Lock feature with the onboard shortcut SmartSet + Shift + L.
The SmartSet App offers a GUI alternative to onboard programming your original Freestyle Edge keyboard (KB950). Use the App to configure macros and special key actions, customize lighting, modify global keyboard settings and much more.
Windows and Mac versions of the SmartSet App are pre-installed on the keyboard’s v-Drive but newer versions are available for download below.
Accessing the App
To access the SmartSet App, simply connect the v-Drive (SmartSet + F8) to your PC and navigate to the “FS EDGE” removable drive in File Explorer (Windows) or Finder (macOS) and launch the appropriate version of the App.
***Note: Mac users running the new macOS 10.15 Catalina will need to download the new 64 bit version of the SmartSet App and run it from their desktop.***
Install the newest keyboard firmware and download the newest version of the SmartSet App to access the latest keyboard features like multi-modifiers and tap-and-hold key actions.
Access the Source Code on Github
SmartSet App Tutorial
Lift Kit Adjustment
Firmware Updates - Original Freestyle Edge
Updating the firmware on the Freestyle Edge is a quick and easy process.
- Download the update file using the links at right. Confirm you are downloading the correct firmware by entering the 5 digit model number of your keyboard (label on underside) as the password.
- Connect the v-Drive to your PC (SmartSet + F8)
- Copy the “.upd” file to the “firmware” subfolder on the v-Drive labeled “FS EDGE”.
- Rename the firmware file “UPDATE.upd”
- Eject the v-Drive (via right-click) then disconnect it from your PC (SmartSet + F8).
- Use the onboard shortcut (SmartSet + Shift + U) to install.
- Run a Status Report to confirm update was successful (Open a text window and press SmartSet + F7)
Notes: The update process may take 15-20 seconds. Do not type on the keyboard during the update. Do not attempt to install RGB firmware on the original Edge.
***If you have recently downloaded v1.0.535 and are experiencing problems with your macros, please revert to 1.0.532 above and submit a trouble ticket.