Freestyle Edge Support


Freestyle Edge

SmartSet App (Windows & Mac)

Lift Kit




For technical questions, repairs, and upgrades please use the link below. If you need help urgently, please call 425-402-8100 to speak with a trained technician. Phone lines are staffed Monday through Friday between 8:30AM – 11:30AM and 12:30PM – 4:30PM PST (Excluding US Holidays). If you call and a technician is not available, we will return your call as soon as possible (Note: we are unable to return phone calls outside of North America).
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SmartSet App Download


The App will not run from your computer. It must be saved to the top-level of the v-Drive ON THE KEYBOARD. Non-US users: The App requires that your computer is running the US keyboard driver.


Your Freestyle Edge is pre-loaded with the Windows version of the SmartSet App. Simply open the v-Drive to launch it. Use this download only if you need to re-install the App on the v-Drive.

Mac OS X

Mac users will need to download the Mac version of the App and save it to the v-Drive by hand.

Installation Instructions

Step 1) Use the links above to download the latest version of the SmartSet App for Mac or Windows to your computer.

Step 2) Locate the downloaded App on your computer and unzip if necessary.

Step 3) MAC USERS ONLY- Double-click the App to perform a quick verification. Click the Open button and then close the App. View Example .

Step 4) Open the v-Drive (SmartSet + F8) and locate the "FS Edge" removable drive in your file manager program.

Step 4) Copy and paste the App to top level of the v-Drive. Then double-click the App to run it.

MAC TROUBLESHOOTING: If you receive an error message saying that the App has been "damaged", make sure you verified the App from your Mac before copying it to the v-Drive (step 3 above).

Alternate Layouts

Download the appropriate text file below and save it to the Layouts subfolder on the v-Drive of your Freestyle Edge. Rename the file as "layout1.txt" or "layout2.txt" etc. to assign it to Layout position 1 thru 9. Close the v-Drive and then use to the onboard shortcut (SmartSet + Number) to load that layout to access it.



Mac Modifiers

Firmware Updates

VERSION 1.0.90
Improved backlighting brightness range compared to v1.0.0. If you find level 1 too bright, we recommend installing this update.
Two powerful new macro tools: 1) Random Delays and 2) Custom Delays. Currently these tools can only be accessed by direct editing layout files (NOT VIA THE SMARTSET APP). Remember to "Eject" the drive in File Manager after direct editing before you unmount the v-Drive.
Random Delay: Simply insert the token {dran} into a position in a macro to introduce a delay between 1ms and 150ms. Each time the macro plays back it will have slightly different timing.
Custom Delay: To create a delay of any length between 1ms and 999ms, simply insert the token {dXXX} where "XXX" is the length of the delay (e.g. {d050} for a 50ms delay).

If you install this firmware and experiment with the new delays we'd love to hear from you at

Factory default firmware for all keyboards. Download and install v1.0.0 if you have installed an update and would like revert back to the original settings.

Installing a Firmware Update

Step 1) Open a text editing program and run a Status Report (SmartSet + F7) to confirm the currently installed version of firmware.

Step 2) If you would like to install a different firmware version, use one of the links above to download a firmware update file to your computer (unzip if necessary).

Step 3) Use the onboard shortcut (SmartSet + F8) to open the keyboard's v-Drive.

Step 4) Use file explorer to locate and open the "FS EDGE" removable drive on your computer.

Step 5) Copy and paste the firmware update file you downloaded into the "firmware" subfolder on the "FS EDGE" removable drive.

Step 6) Rename the firmware file "update.upd".

Step 7) Use the onboard firmware update shortcut (SmartSet + Shift + U) to install the new firmware. NOTE: The update process will take 10-12 seconds. Do not type on the keyboard until the all the lights come back on.

Step 8) Open a text editing program and run a Status Report (SmartSet + F7) to confirm the new firmware was installed.


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